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Terms and Conditions

Any persons using, reading, and/or purchasing products on this website agree that access to and use of this site are subject to the following terms, conditions, and other applicable laws.  You must be at least 18 years old to purchase products from this site.  By using this website, you agree that you are at least 18 years of age and also agree to the following terms and conditions.

WARNING

Many products available from Lucid Liquids contain nicotine which is a poisonous and addictive substance.  Electronic Cigarettes are intended for use by existing smokers of legal smoking age and should not be used by children, women who are pregnant or may become pregnant, or anyone with pre=existing medical conditions without first consulting your doctor.  Electronic Cigarettes are not meant to cure, treat, or prevent any illness or disease.  Lucid Liquids products are intended to be used as a tobacco alternative.  These products are not marketed as smoking cessation, nor have they been tested as such.  Keep out of reach from children & pets.

Warranty Disclaimer

Lucid Liquids,  does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components.Lucid Liquids,  does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Lucid Liquids,  shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Lucid Liquids,  has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Lucid Liquids,  product is mistakenly listed at an incorrect price, Lucid Liquids,  reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Lucid Liquids,  reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Lucid Liquids,  shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Lucid Liquids,  without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Lucid Liquids may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Lucid Liquids.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Lucid Liquids products) shall be in the state or federal courts located in Los Angeles. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Lucid Liquids products) must be commenced within one (1) year after the claim or cause of action arises. Lucid Liquids failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Lucid Liquids may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Lucid Liquids or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Lucid Liquids does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Lucid Liquids is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Lucid Liquids reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Lucid Liquids in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Lucid Liquids, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Lucid Liquids may link to sites operated by third parties. However, even if the third party is affiliated with Lucid Liquids, Lucid Liquids has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Lucid Liquids. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Lucid Liquids seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

 

Shipping Policy

Turnaround

 

Orders placed with Lucid Liquids will be shipped SAME DAY that payment is received, if the order is placed on a weekday, before 12pm Pacific Standard Time.   Otherwise, orders will be shipped the following business day.  The exceptions to this are postal holidays, and special circumstances, which will be announced via our social media outlets.  If our orders exceed our current capacity and prevent us from meeting this same day/one business day turnaround, we will update the content of this section of our site accordingly.

 

Domestic Shipping

 

Non-Express Domestic orders are shipped with one of two shipping options:

  • First Class Mail (includes domestic tracking):  Delivery takes approximately 3-5 days from ship date for domestic orders*.
  • Priority Mail (includes domestic tracking):  Delivery takes approximately 2-3 days from ship date for domestic orders*.

*The shipping times are NOT guaranteed and may be affected by weather, errors on the part of the postal service, etc.  We do guarantee that your package will be shipped in accordance with the Turnaround section listed above, but Lucid Liquids cannot control the courier service once the order has been shipped.  The exception to this is orders shipped using methods that include a guaranteed delivery date.  

 

Express Domestic orders are shipped via Fedex::

  • FedEx Standard Overnight:  Guaranteed to arrive by end of business on the next BUSINESS day (Mon-Fri).  If Standard Overnight delivery to your location is not available, we will upgrade the shipment to Priority Overnight at no additional cost to the customer.  Note:  Domestic Express orders placed between 5pm Eastern Time on Friday and 2pm Eastern Time on Saturday may be shipped via USPS Priority Express rather than FedEx.  This is for the benefit of our customers, as FedEx does pick up or ship Express packages on Saturdays, and packages shipped via USPS Priority Express on Saturdays are Guaranteed to be delivered on Monday.

 

If your Domestic order does not arrive within 2 days of the estimated delivery time, or arrive on the guaranteed delivery day if you chose a shipping option with a guaranteed delivery day, please contact us and we will follow up with the USPS Consumer Affairs office or FedEx Premier Customer Service for you, and handle any potential claims.

 

 

Order Tracking

 

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.

Note:  On international orders, not all shipping methods will continue to track once they leave the US.  See International Shipping above for more details.

Shipping Rates

 

The rate charged for the shipping of your order is based on the approximate weight and size of the products ordered, and your location.  Before the final checkout you will be shown the cost of shipping, at which point you can choose whether or not to proceed with your order.

Returns & Exchange

 

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